Returns & Exchanges

At Milk Street Store, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for items in their original condition. Please note that custom furniture and final sale items are not eligible for return or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; ensure all hardware and documentation are included inside the box.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.